Delete Your Account

Last updated: April 20, 2026

You can delete your Arship account at any time. When you do, we remove your personal data from our systems. This page explains how, what gets deleted, and what to expect.

How to Delete Your Account

From within the Arship app (recommended)

Open Arship on your device.
Tap your profile icon, then tap Settings.
Scroll to Account.
Tap Delete Account.
Confirm the action when prompted.

Once confirmed, the deletion process begins immediately.

By email

If you can't access the app, you can request account deletion by emailing us from the email address associated with your account.

Email: support@arship.app
Subject: Delete My Account

We'll verify your identity and process your request within 7 business days.

What Gets Deleted

When you delete your account, we permanently remove:

Your profile information (name, email, date of birth, profile picture)
Your authentication credentials
Your voice recordings and audio files
Songs, setlists, sections, and notes you created
Your team memberships
Your chat messages and message attachments
Your uploaded documents and music sheets
Your notifications and read status records
Any personal preferences, settings, and reminders tied to your account

After deletion is complete, your identifier is removed from all shared content across the platform. Your content in shared team spaces either follows you out or is anonymized so that no personal data remains linked to your account.

What Happens to Shared Team Content

Arship is built around teams. Some of the content you create lives in shared team spaces — for example, a song you added to a team library, or a setlist a team still uses for Sunday service.

When you delete your account, shared team content is handled as follows:

Content only you can see (your personal recordings, private notes) is permanently deleted.
Content in a team library (songs, setlists, chord charts you added to a team) remains available to the team, but all personal identifiers linking it to you are removed. Your name no longer appears as the creator.
Messages you sent in team chats are removed from the chat history.
Recordings you contributed to team arrangements are deleted, which may affect the completeness of those arrangements. Your team admin can re-record or reassign those parts.

If you want specific team content deleted rather than anonymized, email support@arship.app with your request. We'll work with the team admin where appropriate.

Timeline

Immediate: Your account is marked for deletion, and you are signed out of all devices.
Within 30 days: Your personal data is removed from our active systems.
Within 90 days after that: Your data is permanently removed from encrypted backups.

During the 30-day window, your account cannot be recovered.

What We Keep and Why

In some cases, we may retain limited information after account deletion:

Legal obligations. If we are required by law to keep certain records (for example, tax or compliance records), we retain only what is legally required.
Fraud and abuse prevention. We may retain minimal records of accounts that were terminated for violations of our Terms of Service, to prevent repeat violations.
Anonymized analytics. Aggregate, non-identifying usage data may be retained to help us improve the Service. This data cannot be linked back to you.

We never sell or share your personal data with third parties, before or after deletion.

Questions

If you have questions about account deletion, or if you believe your account was deleted in error, contact us at support@arship.app. We respond personally to every message.